Listen
We learn your services, hours, booking rules, common questions, and urgent-call policy.
AI call handling for St. Catharines clinics
Never let a patient call go unanswered.
A natural-sounding AI receptionist that answers overflow and after-hours calls, captures the right details, and helps patients take the next step—without adding another shift.
Answers in your clinic’s voiceCustom greeting, services, hours, and escalation rules.
Works beside your staffBuilt for overflow and after-hours—not as a forced replacement.
Starts with a controlled pilotReview real calls before committing to a monthly plan.
One minute, right here
See how the receptionist responds.
Speak naturally about booking, opening hours, pricing, or reaching a staff member. The live voice preview ends after 60 seconds, then you can book a tailored walkthrough.
Try a real front-desk scenario
Talk with Ava, the live demo receptionist for Mapleview Physiotherapy. Interrupt, rephrase, or ask a difficult question to hear how she handles it.
How it works
A better front door for every call.
We map the receptionist work your team already does, then build guardrails around what the assistant can answer, capture, book, and hand off.
Build
Your call flow, voice, knowledge, routing, and calendar connection are configured for the clinic.
Pilot
Run it for 14 days on overflow or after hours. Your team reviews how every call was handled.
Tune
We refine answers and routing from real call patterns, then keep monitoring performance.
Simple pricing in Canadian dollars
Start lean. Expand only when the call volume earns it.
Begin with a free 14-day pilot. Choose the plan only after you have heard the calls, measured the volume, and seen the workload it removes.
Essential
$399/ month
$499 one-time launch
- 300 voice minutes included
- Overflow and after-hours answering
- Service FAQs and message capture
- Call summaries to your team
- One location
Growth
$649/ month
$699 one-time launch
- 750 voice minutes included
- Everything in Essential
- Calendar booking workflow
- Appointment reminder workflow
- Monthly call-flow tuning
Premier
$949/ month
$999 one-time launch
- 1,500 voice minutes included
- Everything in Growth
- Advanced routing by service
- Priority tuning and support
- Quarterly workflow review
Additional usage is $0.75 per voice minute. Third-party software fees or unusually complex integrations are quoted before launch. No long-term contract.
Use your own numbers
What could missed calls be worth?
This is a simple planning estimate—not a revenue guarantee. Adjust all three assumptions to match your clinic.
Estimated recovered appointment value / month
$686
After the Essential fee, the estimated net value is $287 per month.
6.2recovered bookings / month
1.7×Essential monthly fee
Controlled by design
Administrative help, not clinical advice.
Every deployment starts with a clear scope. The assistant handles routine front-desk work and hands anything sensitive, urgent, or uncertain to a person.
01
Minimum necessary details
Collect only what the workflow needs for scheduling, follow-up, and routing.
02
Clear escalation
Medical questions, emergencies, and exceptions go to the clinic’s approved next step.
03
Human review
Your team can review summaries and improve the handling rules during the pilot.
Why call handling matters: one Canadian outpatient physiotherapy case study reported a combined no-show and cancellation rate of 20.6% across 6,162 scheduled appointments. Results vary by clinic; the calculator above intentionally uses your own assumptions. Read the study.
Questions
Before the first call.
Does this replace our receptionist?
No. The strongest first use is overflow and after-hours coverage. Staff keep the high-touch work; the assistant prevents routine calls from disappearing into voicemail.
Can it book directly into our calendar?
Yes, when your scheduling system supports a suitable connection. We confirm compatibility and booking rules before promising an integration.
What if a caller asks something it should not answer?
We define escalation rules during setup. Clinical questions, emergencies, uncertain requests, and named exceptions are routed to the next step your clinic approves.
What happens after the pilot?
You review call summaries, accuracy, and the workload handled. Continue on a monthly plan only if the service earns its place.
Ready for your clinic’s version?
Turn a one-minute preview into a working call flow.
Book a short walkthrough. We will map your clinic’s questions, escalation rules, and pilot scope before any paid setup.